Frequently Asked Questions

Some quick answers to questions people ask most often.

FAQ 1 How will you create my Audio Accessibility Score?

Once the beacons are installed in your space, we collect noise data over a period of one or two weeks, dependant on your business operations. The data is then processed into eight distinct categories before being weighed to generate your unique score. The score reflects how someone with noise-sensitivity or auditory impairment will experience your space, on a scale from 1 to 100. Our scoring system takes into account a full range of acoustic metrics and user experiences to provide a comprehensive analysis of your space.

FAQ 2 What happens after I receive my report?

Once you receive your Audio Accessibility Report, you have the option to keep the sensors and enrol in our Certified for Sound Programme. This programme provides continuous noise monitoring, as well as access to control features and insights that can help you optimise your Audio Accessibility Score and become Certified for Sound.

FAQ 3 What does Certified for Sound actually mean?

Being Certified for Sound provides your business with an accreditation as proof of meeting the highest standards of audio accessibility in line with the Equality Act 2010, and as measured by our Audio Accessibility Score. A Certified for Sound business provides confidence to customers, employees and visitors that your space and staff are prepared to ensure that everyone can enjoy your space with ease and comfort – demonstrating your commitment to inclusivity and social responsibility.

FAQ 4 How do I become Certified for Sound?

To reach Certified for Sound status, businesses must maintain an Audio Accessibility Score of 75 or higher for a minimum period of time, determined by the tyope of business.

FAQ 5 Can Mumbli improve the acoustics of my venue?

Mumbli collaborates with a pre-selected network of Hearing Wellness Partners. This includes acoustic engineering firms that can provide tailored acoustic treatment solutions based on insights gathered from our sensors. Joining our Certified for Sound programme means you’ll receive personalised recommendations and referrals to our expert partners.

FAQ 6 As a noise-sensitive person, what can I expect from Mumbli?

We want to help you find experiences, spaces and solutions to help you work, rest and play without worrying about intrusive noise. Every month we add new venues or join forces with new Hearing Wellness Partners to enhance and extend our offering.